Effective Date: 25 September 2025
Website: https://namaveda.in/
Parent Company: LDelight Solutions Pvt. Ltd.
At https://namaveda.in/, we strive to ensure that every customer receives genuine and carefully packaged products. Since we deal in religious, spiritual, and vastu products such as rudraksha, pooja samagri, and yantras, we follow a clear and transparent return policy.
1. Eligibility for Returns
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Products can be returned only if they are damaged, defective, or incorrect at the time of delivery.
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The item must be unused, in its original packaging, and accompanied by proof of purchase (invoice/receipt).
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Requests for returns must be raised within 3 days of delivery by contacting us at contact@namaveda.in.
2. Non-Returnable Items
Due to the spiritual and personalized nature of our products, the following items are non-returnable and non-refundable:
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Rudraksha, yantras, and energized/abhimantrit products.
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Pooja samagri and consumable ritual products (incense, camphor, oils, etc.).
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Any product used, altered, or damaged after delivery.
3. Refunds
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
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If approved, refunds will be processed within 7–10 working days to your original payment method.
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Shipping charges are non-refundable.
4. Replacements
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In case of wrong or defective items, we will offer a replacement at no additional cost.
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If the item is out of stock, a full refund will be issued.
5. Shipping for Returns
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Customers are responsible for shipping the product back to us unless the item delivered was incorrect or defective.
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Please ensure secure packaging to avoid damage during transit.
6. Contact Us
For return or refund requests, please reach out to:
https://namaveda.in/
Operated by Ldelight Solutions Pvt. Ltd.
📧 Email: contact@namaveda.in