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Cancellation & Refund Policy

Effective date: 21 August 2026 · Website: namaveda.in · Operated by: Ldelight Solutions Pvt. Ltd.

1. Cancelling an order

  • You can cancel within 24 hours of placing the order, provided it has not been dispatched.
  • Email [email protected] or WhatsApp us with your Order ID. Cancellation is confirmed by email.
  • Once an order has been dispatched it cannot be cancelled; it can be returned only under the conditions in our Return Policy.
  • Personalised astrology reports (Kundali) cannot be cancelled once the report preparation has begun.

2. Refunds

  • Refunds are issued for orders cancelled in time, and for items that arrive damaged, defective or wrong (per the Return Policy).
  • Prepaid refunds are credited to the original payment method within 7–10 working days of approval; COD refunds go to the UPI ID or bank account you provide.
  • Any prepaid discount or coupon applied to a cancelled order is naturally withdrawn with the refund.

3. Non-refundable

  • Rudraksha, yantras, malas and other energised products once worn or installed
  • Consumable ritual products (incense, oils, camphor, etc.)
  • Items damaged due to mishandling after delivery

4. Contact

[email protected] · Mon–Sat, 9 AM – 7 PM IST.

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